Chargebee Help Center

Stripe 12

• I'm getting card declined or processor declined error. What's going on?
• Error: "Payment collection failed. Customer does not have a linked card with ID card". What’s going on?
• Error: "Payment Collection failed. Amount must convert to at least 50 cents". What’s going on?
• Error: "Payment Collection failed. No such customer". What’s going on?
• I want my company’s name to appear on my customer’s bank statements. How do I set this up on Stripe?

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Authorize.Net 11

• Can I receive international payments with Authorize.Net?
• Can I configure when payment batches are submitted for settlement? If yes, how can I do it?
• My customers have received payment notification emails but I have not enabled email settings on Chargebee. What’s going on?
• Error: Charge failed E00027 Bill to Zip/Postal Code is Required. What's going on?
• Error: E00007 User authentication failed due to invalid authentication values. What’s going on?

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PayPal Pro 11

• I have just gone live on PayPal Pro and none of my payments are going through. What’s going on?
• Error 10755 - This transaction cannot be processed due to an unsupported currency. What’s going on?
• Error: 10216 Confirmed address required. What’s going on?
• Error: 10417 Transaction cannot complete. What’s going on?
• Error: 10422 Customer must choose new funding sources. What’s going on?

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Braintree 11

• Can I view Processor Responses in my Braintree account?
• AVS/CVV: Configuration and error codes
• Error: 2046/2038 Declined/Processor Declined. What’s going on?
• Error: 2005 Invalid credit card number. What’s going on?
• Error: 2015 Transaction not allowed. What’s going on?

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Pin payments 1

• I get "Error Message(invalid_resource) One or more parameters were missing or invalid" when trying to process a payment through Pin payments. What do I do?

Amazon Payments 3

• [Amazon Payments] I am getting the error “400 Bad Request” -The domain on which you are using the JavaScript SDK has not been whitelisted for your application.
• Does Chargebee Support Amazon Pay?
• How to integrate Amazon Payments with Chargebee?

GoCardless 1

• Why is GoCardless not appearing as a payment method on the hosted pages?

Adyen 1

• How to integrate Chargebee API with Adyen's Hosted Payment Pages?

PayPal Express Checkout 2

• How do I send the customer data from PayPal to Chargebee's API endpoint to create a subscription? I have PayPal Express Checkout with Reference Transactions enabled for my PayPal business account.
• Why does the email ID entered on hosted page change during checkout using PayPal Express Checkout?