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Invoicing
Invoices
123
What is the difference between deleting and voiding an invoice?
Can I include an additional charge after the invoice has been generated?
Can I manually email an invoice?
Creating an invoice for one-time charges for customers without a subscription via admin console
Pro-ration logic in subscriptions
View all 123
Tax
23
When an invoice is generated and paid via account credits, the tax is not added. Why?
What is consistent pricing in Chargebee?
How to configure Inclusive or Exclusive taxes in Chargebee?
I want to shift from an exclusive tax to inclusive tax, is that possible?
The tax value is different or incorrect
View all 23
Dunning
19
Does Chargebee offer offline dunning management?
When does dunning not work?
How to enable dunning in subscriptions?
What is dunning in Chargebee?
When does dunning take place?
View all 19
Billing Configurations
22
Does the subscription billing cycle override the plan’s billing cycle?
What happens when the number of billing cycle is 0?
Is it possible to have a single plan with different options for contract length?(such as 3 months, 6 months or forever).
Changing the billing date to a different date
Changing the billing date to a different date when calendar billing is enabled
View all 22
Credit Notes
17
Why am I unable to refund the refundable credits present on a credit note?
How to create a credit note?
How to import credit notes?
Can one credit note be applied to two invoices?
I want to remove some of the reason codes.
View all 17
Quotes
4
Tax component missing from quote
Quick Charge limit of 10 while adding it to a quote?
Would it be possible to create a quote with multiple plans at once, not only one?
How does total payable cycle section appears in quotes?
Bulk Operations
13
How to download a report of transactions with errors?
What are all the bulk operations for Payment Method?
How to create a report for invoices that have promotional credits applied?
Is it possible to build a report to show all the customers and the total amount of usage (units)?
I need to download a report for ‘Not Paid’ invoices within a specific period.
View all 13
Custom Fields
3
How can I display the custom fields on an invoice?
Custom field does not display on the invoice.
Custom fields in invoice customisation not configured
Coupons
4
Coupons are not added to the pending Invoice
How to hide the discount prompt from displaying?
Coupon not included in proration calculation
How can I set the pricing of my plans to a discounted fee for the first month?
Advance Invoice
1
Error: “There is no recurring item to generate advance invoice”.
Metered Billing v2
3
How to obtain the Usage ID of a usage that is added to a subscription?
Add Usage with New Price of Addon
Pending Invoice closed via Admin Console shows as a Scheduled Job
Invoice Customizations
1
Why preview Invoices/Credit notes/quotes not displaying all the fields?