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Got a Question on Invoice generation or management?
Manage your Chargebee Account
Customers & Subscriptions
Security & Compliance
Chargebee APIs & Webhooks
Inclusive & Exclusive Tax
What is the difference between deleting and voiding an invoice?
Will invoices be generated for $0 subscriptions?
Can I include an additional charge after the invoice has been generated?
Can I manually email an invoice?
Creating an invoice for one-time charges for customers without a subscription via admin console
Pro-ration logic in subscriptions
Reconciling Invoices using Chargebee’s API
The customer has not received the refund when Record Refund was performed, how to retry the refund?
How can I select the information displayed on the invoices?
How can I introduce a break in the invoice notes and make them appear in multiple lines?
Is it possible to charge an invoice in two installments?
How to import a deleted invoice?
How can I refund a paid invoice and collect the payment again using a different card?
How to customize invoices in Chargebee?
How to check the billing amount before an invoice is generated?
How to attach an invoice to an email notification?
Can we customise the fields displayed on an invoice ?
How to generate an invoice for a customer?
Where can we check events related to invoice?
How to make partial payments in an invoice?
Can I generate an invoice for a customer who is in Dunning?
How to set the invoice numbers to start from a specific number?
How to remove the payments linked to an invoice?
How and where do I check the amount that was refunded?
How to apply discount while creating a subscription?
Why are my invoices not getting consolidated ?
What is the difference between NOT PAID and PAYMENT DUE invoices?
Is it possible to regenerate a prorated invoice?
How do I refund an invoice?
Charge /Invoice one-time fee in Chargebee
How do I set Net-D for a customer?
Can I customize my invoice amount format?
How to raise an advance invoice?
My customer’s invoice doesn’t move to a pending state. Why?
How to invoice in a different currency?
My customers have not yet received their refunds.Why?
How do I void and regenerate an invoice?
What are the limitations of voiding and regenerating an invoice?
How to void a “write off” invoice?
How to add notes to an invoice?
How to hide the billing period in invoices?
Use both metered billing and consolidated invoicing in Chargebee
How does the apply payments option in the invoice actions work?
How to automatically collect payments for unpaid invoices once the payment method is added?
How do I consolidate the first Invoice for a customer?
My invoices are not moving to the Not paid state from Payment Due state. Why?
Can I create an invoice with multiple line items?
Does the invoice display name have a character limit in Chargebee?
My invoice dates are one day earlier than it was in Chargebee. Why am I seeing this mismatch?
Can I change the organization address format in the Invoices?
How to stop the invoice related notifications to child accounts?
How to disable email notifications for zero-dollar value invoices?
I am not able to see the void option in an invoice
How to collect payments for unpaid invoices?
How to display custom fields on invoices
I have Consolidated invoicing enabled, but my new subscriptions are invoiced separately. Why is this happening?
How to check the follow-up invoice number after I bulk import invoices?
Where can I view and manage my invoices for my Chargebee site/account?
How to make“invoicing payment” optional for customers?
Consolidated invoicing set up with Account hierarchy
Is it possible to have Consolidated Invoicing only for specific customers?
How to discarded or retain payment method when an invoice is created?
How to delete usages for a metered billing subscription?
How to override the process of usage calculation in a metered billing plan?
Is there an option to override the auto closure setting for invoices in metered billing?
How to add/remove signature for an invoice?
How can I access unpaid charges that I have converted to write offs?
How to download the card addresses?
How to enable Net-D for invoices?
If an advance invoice was generated incorrectly, how do I modify it?
How to add payment instructions for offline payments?
How to remove payment from an invoice?
How to add payment instructions for a bank transfer?
How to add payment instructions for a Paypal transaction?
How to add payment instructions for ACH Credit Transfer?
Generating a VBA without invoice
What is the difference between one-time charge and recurring charge notifications?
How to edit the start date on a quote?
How to view the consolidated invoice for each subscription separately?
How to retrieve deleted invoices?
What is an invoice and how is it generated?
What is the rounding logic for line item amounts?
How to request advance payments from customers?
Which countries support e-invoicing?
I am unable to enable e-invoicing feature on my Chargebee site
How do I add e-invoice for more than one EU country?
If I disable E-invoicing, what happens to already scheduled e-invoices?
How to configure E-Invoicing in my Chargebee app?
How to mark several invoices as paid?
Is it possible to have a list of outstanding payments?
Switch payment made from one invoice to another.
How to edit an advanced invoice schedule?
Unable to delete an invoice or a credit note. Error 'This operation is not supported'
Invoice email notifications are not sent to customers?
How to send invoices in bulk?
Regenerate invoice error - "There were errors while submitting"
How to generates quotes using GetAccept?
How to reverse payment recorded for an invoice due to check bounce?
What is the difference between Collect now and Record now options at the invoice level?
How to send notifications for pending invoices?
Inclusive & Exclusive Tax
When an invoice is generated and paid via account credits, the tax is not added. Why?
Can I charge the same price for all customers irrespective of the tax rate that has to be charged?
What is consistent pricing in Chargebee?
How to configure Inclusive or Exclusive taxes in Chargebee?
I want to shift from an exclusive tax to inclusive tax, is that possible?
The tax value is different or incorrect
This customer's location couldn't be validated as required by the new EU VAT 2015 rules
Tax line item not showing on the invoice
How does the tax breakup look for SGST and CGST in invoices?
Managing tax rate changes
I'm selling products which are subject to different tax rates in the same taxable country
Use local currency to display VAT in Invoices
What is Tax Amount Withheld or Tax Deducted as Source (TDS)
How to setup Tax amount withheld for TDS?
Tax invoice rules - GST Australia
How to configure GST in Australia?
How to apply different tax rates to the different line items of my subscriptions on my invoice via API?
Can I configure taxes for both digital and physical products if am selling within the EU?
Which address is considered for Tax calculation in Chargebee?
How to configure and display merchant's VAT number on the invoice?
How to find the ID of a tax profile in your Chargebee site?
Inclusive Pricing Calculation
Unable to enable "I have registered for GST field in checkout portal"
How could I configure VAT for the Canary Islands and other autonomous regions outside Spain/EU?
Dunning - Retrying failed payments in Chargebee.
Does Chargebee offer offline dunning management?
Is it possible to stop dunning for an invoice?
When does dunning not work?
A customer has updated their card after a failed dunning attempt, what happens now?
How to enable dunning in subscriptions?
What is dunning in Chargebee?
When does dunning take place?
What is Smart Dunning?
What happens when dunning retries expire?
How to test Dunning using Time Machine
Can dunning occur when a subscription is paused?
Find the list of active subscriptions with invoices dunning state
Online dunning final action for partial credit applied to invoice
Scheduled activity changed the invoice status from 'payment due' to paid without payment collection. Why?
Which webhook event will trigger when invoice is in dunning?
How do I configure dunning and update dunning email settings in Chargebee?
Does the subscription billing cycle override the plan’s billing cycle?
What happens when the number of billing cycle is 0?
Is it possible to have a single plan with different options for contract length?(such as 3 months, 6 months or forever).
Changing the billing date to a different date
Changing the billing date to a different date when calendar billing is enabled
How does parent billing work when invoices are consolidated?
How to extend the billing period for a month?
When is the next billing date for my customer?
Where should I set the billing cycle: plan or subscription level?
What would be the monthly billing date of customers whose billing date fall on the 31st of the month?
How does calendar billing work with subscriptions with 'Future Start'?
How does calendar billing work with subscriptions that has a trial period?
What is a contract term?
What happens when Calendar billing is removed or disabled for the site?
Why am I unable to refund the refundable credits present on a credit note?
How to create a credit note?
How to import credit notes?
Can one credit note be applied to two invoices?
I want to remove some of the reason codes.
How to delete a credit note?
How to create a quote for a subscription with a specific date?
How do I revert back offline refund to an online refund?
How can we create Credit Note for a particular line item of an invoice?
How can I refund the refundable credits available for a customer?
How can I add or deduct promotional credits for customers?
Why isn’t the promotional credits applying to my customer’s invoice?
Prorated credits are not getting applied to imported subscriptions. What’s causing this?
If I change the next billing date/time, on what basis is the charge/credit per time-unit calculated?
What are the actions that can be performed on a refundable credit note?
My customer has already wired the amount for their subscription, however, the card on file also got charged. What should I do?
My customer issued a check for their subscription and it bounced. What should I do?
How to enable metered billing on PC 1.0?
Configuring metered billing - PC 2.0
Collect first payment at a later date for a new subscription
How to manage billing address of a customer?
How to unbilled charges for a customer and subscription?
Where is the Account Name field in Product Catalog 2.0
What is the difference between Billing email and billing contact?
Error: ‘usage_date’ must fall within the period when the ‘item_price’ was active in the subscription
Proration calculation logic
What is the impact of changing site timezone on subscription's Next billing dates?
Tax component missing from quote
Quick Charge limit of 10 while adding it to a quote?
Would it be possible to create a quote with multiple plans at once, not only one?
How does total payable cycle section appears in quotes?
How to download a report of transactions with errors?
How do I delete/repopulate sample test site data?
What are all the bulk operations for Payment Method?
How to create a report for invoices that have promotional credits applied?
Is it possible to build a report to show all the customers and the total amount of usage (units)?
I need to download a report for ‘Not Paid’ invoices within a specific period.
How to export the billing periods associated to the subscriptions?
How to export invoices reports by gateway?
Line items ID missing for tiered addons in the product catalog export
How to collect payment for invoices in bulk?
How to manually sync status for in-progress transactions?
How to export payments that was successful?
I want to create an advance invoice on a recurring basis via bulk operation. what are the values that I need to pass in the bulk operation CSV?
How can I display the custom fields on an invoice?
Custom field does not display on the invoice.
Custom fields in invoice customisation not configured
Coupons are not added to the pending Invoice
How to hide the discount prompt from displaying?
Coupon not included in proration calculation