What is the difference between deleting and voiding an invoice?
Invoices in Chargebee are auto generated and the invoice numbers are sequentially generated. For accounting purposes, it is usually important to maintai...
Thu, 13 Dec, 2018 at 4:52 PM
Will invoices be generated for $0 subscriptions?
Yes, they are generated by default.  However, Chargebee can be configured to not generate zero dollar invoices (each line item being $0) using the "...
Wed, 5 Sep, 2018 at 12:03 PM
Can I include an additional charge after the invoice has been generated?
By default, you cannot add a charge to the same invoice after it is generated. But you can raise a separate invoice for the additional charge using the Add ...
Mon, 17 Sep, 2018 at 8:39 PM
Is it possible to add my company logo to the invoices generated using Chargebee?
Yes, it is possible, we have a recommended size of the logo to fit an invoice - 200x300 pixel. Click here to learn how to customize your invoice.
Tue, 27 Mar, 2018 at 12:55 AM
Can I manually email an invoice?
This article also answers: I don't see the Send Email option for one of my invoices in PENDING state. Why? -------------------------------------------...
Sat, 24 Mar, 2018 at 6:08 AM
Creating an Invoice for One Time Charge for Customers without a Subscription
This document is to help you when you want to create a one-time invoice for your customers, without going through the Hosted Pages Checkout process ...
Thu, 19 May, 2016 at 3:06 AM
Pro-ration logic in subscriptions
The Proration feature in Charegbee helps calculate the adjusted amount for a subscription when it is changed in the middle of a billing term. This feature i...
Fri, 11 Jan, 2019 at 5:19 PM
Reconciling Invoices using Chargebee’s API
Use Case Recording payments that were received outside of Chargebee Using a non-supported payment gateway, with Chargebee. Automate payment...
Wed, 29 Jun, 2016 at 6:38 PM
Customer has not received the refund but Record Refund was performed, How to solve it?
During "Record Refund" operation, the system only records an offline refund to indicate that the invoice amount has been refunded externally.  T...
Mon, 13 Feb, 2017 at 4:00 PM
How can I select the information displayed on the invoices?
Just go to Settings >> Customer-facing Essentials >> Invoice and Credit Notes >> Select Information to Display and check the options you&...
Sat, 24 Mar, 2018 at 7:25 AM