Invoices

Can I customize my invoice amount format?
This article covers  Why my invoice amount is displayed as 1250,00€ and not as €1,250.00? Summary Chargebee adheres to the international currency f...
Wed, 27 May, 2020 at 2:43 PM
How to raise an advance invoice?
This article covers  How to generate invoices before the renewal date? Can I automate my “Bill Future Renewals”? A customer wants to subscribe for 3 year...
Thu, 20 Jul, 2023 at 5:10 PM
My customer’s invoice doesn’t move to a pending state. Why?
Summary Chargebee being an advanced billing system charges you for the period ahead. So the 1st invoice will not move into a pending state. From th...
Tue, 9 Jun, 2020 at 11:35 AM
How to invoice in a different currency?
This article covers  Can I create one plan with different currencies? Can I change the currency from an existing subscription? Summary You can invoi...
Thu, 3 Mar, 2022 at 12:37 AM
My customers have not yet received their refunds.Why?
This article also covers  The refunds are not reflected in Shopify I haven’t received a Payment Refund email Summary In Chargebee, you can refund ...
Mon, 22 Jun, 2020 at 3:56 PM
How do I void and regenerate an invoice?
This article also covers  I want to cancel the invoice and regenerate it. How to do it? Summary You can void and regenerate an invoice if it is genera...
Fri, 4 Oct, 2024 at 9:41 PM
What are the limitations of voiding and regenerating an invoice?
This article also covers  I cannot void my customer’s invoice I cannot see the “Regenerate invoice” option after voiding an invoice. Limitations: You...
Fri, 5 May, 2023 at 1:22 PM
How to void a “write off” invoice?
Summary A “Write off” invoice creates a credit note as an adjustment against the invoice. In order to void an invoice that has been written off, you sho...
Thu, 25 Jun, 2020 at 2:33 AM
How to add notes to an invoice?
This article covers  How to add custom comments to an invoice? Can I add notes to already generated invoices? Summary In Chargebee, invoice notes ...
Mon, 20 Jul, 2020 at 3:26 PM
How to hide the billing period in invoices?
This article also covers  Metered Billing Summary Disabling the option to display the billing period in invoices will hide the date period in the i...
Thu, 11 Feb, 2021 at 6:43 PM