Invoices

How to set the invoice numbers to start from a specific number?
Invoices are sequentially numbered in Chargebee starting from "1".  You can also customize the numbers formats for the invoices and credit notes....
Mon, 14 Jan, 2019 at 12:31 PM
How to remove the payments linked to an invoice?
You might need to remove the payments linked to an invoice for the following reasons: - if the invoice was generated incorrectly and you’d like to Vo...
Wed, 26 Apr, 2023 at 7:21 PM
How and where do I check the amount that was refunded?
This article covers: Issuing a refund Checking invoices and transactions for refund Initiating a refund: You can initiate a refund from a customer...
Tue, 23 Jul, 2019 at 12:36 PM
How to apply coupon while creating a subscription?
This article covers: - Adding a coupon/discount to a subscription If you are an Enterprise customer in PC 2.0 then we have a new Manual Discounting fea...
Mon, 24 Jul, 2023 at 4:17 PM
Why are my invoices not getting consolidated ?
This article covers The checklists that should be completed to ensure consolidation of invoice Reasons for the consolidation to fail First invoice not con...
Wed, 14 Jun, 2023 at 5:00 PM
What is the difference between NOT PAID and PAYMENT DUE invoices?
Summary This article delineates the difference between NOT PAID and PAYMENT DUE invoices. NOT PAID INVOICES An invoice is marked as Not Paid when the ...
Wed, 26 Apr, 2023 at 6:15 PM
Is it possible to regenerate a prorated invoice?
This article also covers How to regenerate prorated invoice? Solution Currently, in Chargebee, a prorated invoice for the current term is not considered ...
Fri, 15 May, 2020 at 4:18 AM
How do I refund an invoice?
Topics Covered Can I refund an unpaid invoice Can I refund to a different card/payment method? When can I refund an invoice? Can I refund to a different...
Wed, 20 Nov, 2019 at 10:06 AM
Charge /Invoice one-time fee in Chargebee
Topics covered.  How do I collect an additional fee over the subscription's charges? Collect a charge between the subscription's billing date. ...
Tue, 16 Feb, 2021 at 6:35 PM
How do I set Net-D for a customer?
Scope How do I set the Net-D period for a specific customer? I am not able to see the Net-D option? Can I set Payment terms for online customers? How to...
Thu, 20 Jul, 2023 at 5:38 PM