Chargebee Support Portal

This article covers  How to record offline or manual payments for an invoice? Will offline bank transfers between customers and merchants be updated autom...

This article covers  I would like to void a pending Invoice before closing it first. Would this be possible? Solution Invoices for subscriptions with ...

This article covers  Create an advanced invoice for a future subscription that has a one-time charge. Summary  You might have a use case where you’...

Scope  Organization Address not getting updated in invoices Why do I see my old organization address in spite of adding a new address? Summary By def...

This article covers How do I edit the bank payment instructions on the invoice? Solution The bank payment instructions can be updated by navigating t...

Scope How to resolve this error while processing the refund: Refund Operation failed. Error message: (validation_failed) It’s not possible to process this ...

Scope How to create a credit note once I void an invoice? As per our law, we should have a credit note for every voided invoice Summary As per law in...

Scope How can we offer payment instructions for offline payments respective to the customer currency? Is there any option to provide payment instructions ...

This article covers  I had mistakenly refunded an amount from an invoice. The credit note status is Refunded now. Will it be possible to stop or reverse th...

This article covers  I have voided an invoice for a subscription in the current billing cycle. Now when I am trying to generate it only the recurring items...