Create a support ticket
Check ticket status
Enter your search term here...
Start a new topic
How is Chargebee different from a payment gateway?
How to setup a simple subscription store using ChargeBee
How does Meter Billing work?
Who is reading this?
How to set meta_data using the API?
Chargebee retrive function giving error
If a customer enables automatic monthly payments, is Chargebee doing that or Stripe?
Can I build my own customer portal instead of the built in one?
What is Chargebee exactly?
building a plan with minimum charge and usage
See all 42 topics
Feature Requests & Suggestions
Customer request: CSV or Excel export of Invoices.
Retrieve Invoice API
Yearly Subscription - Monthly Billing
Plan multi currency support
Quote improvement: Edit open quote
Custom "Unit of Measure" for plans
Pass Gift Information via Gift Purchase Hosted Page API
Have the ability to change the receiving customer for a gift subscription.
Pending Invoice Created event needed on Activation
Add credit card
See all 114 topics
Get list of plans for subscriptions
Common causes of 503 Error when accessing API?
subscriptionChanged, subscriptionCancelled and subscriptionReactivated callbacks on portal.open() ?
chargebee custom field integration [URJENT]
How to Add Subscription for Existing Customers through Hosted page.
Customer portal login - redirect_url not working?
Right way to handle limit on number of API calls
Error 401 Unauthorized using Portal via Api
Best method to present plan prices
See all 86 topics
Tips and Tricks
How can I setup a simple hosted payment page using addons & discounts without resorting to API?
Do not create invoices when invoice amount is null (zero)
How to create subscriptions without collecting credit card details?
Subscription without CC
Setting up 'pay as you feel' subscriptions
Payment options for European customers
Retina logo and Chargebee customer portal
How to delay subscription recurring charges but charge setup fees immediately?
How can I provide my users with an option to sign up for a subscription that will start in a future date?
Trial conversions - Here are some techniques used by the best in business, to help you convert better.
Parent - Child Relationship
UI redesign to include more columns, saved searches & named filters.
Custom Fields for Hosted Payment Pages
Completed: CSV export to QuickBooks
[Completed] Offline Payments to track wire transfer, check and other types of payments.
Global Tax Support (Workaround is available for Canada tax now)
Customer Self-Service Portal for Subscriptions.
Single Sign-On for Customer Portal Sessions
Mobile compatible hosted payment pages with full theme customization capability
What's new in Chargebee?
ChargeBee Affiliate Program
Shipping address notification update
Feature Release Announcements - Has a new home now!
Feature Release Announcements - May 2015
Feature Release Announcements - April 2015
Feature Release Announcements - March 2015
Feature Release Announcements - January & February 2015
Feature Release Announcements - December 2014
Upcoming EU VAT changes
Feature Release Announcements - November 2014
See all 27 topics
Compliance & Security
PCI compliance requirements for merchants based on the integration method.
License key/serial management
3rd Party Integrations
Configure Domain and API Key in CRC
Request: Batch reconciliation for Braintree
Quickbooks/Stripe Reconciliation Plugin | Does it work for anyone at all?
Shopify Plugin Setup
Quickbooks Live Help
how do I connect chargebee to my quickbooks
Does unsubscribing for a newsletter in MailChimp cancel the subscription in ChargeBee?
Switching from free to paid plan with trial
How to create multiple subscriptions for a single customer?
Future subscription with unknown start date
Paid Trial Workaround
Free plan vs. no subscription
Price overriding and renewals
Subscription Custom Fields specific plan or add on
Subscription change does not create unbilled charges
How can I change the request body of webhook
Is it possible to add an recurring addon to an existing subscription and invoice full amount
See all 65 topics
Invoicing & Taxes
How can I add my TAX ID to an invoice?
Attach Files to Invoice Mails
Custom invoice field (per invoice)
Can't add charge to pending invoice in time machine
turning off invoice related emails with zero balance
Tax exclusive amount when exporting invoices
How to start invoice id at a specific number?
Is it possible to change the language of an invoice?
EU VAT Support?
See all 12 topics
Emails & Language
Getting Notifications for add-on items
How to include a link to request credit card details in notification emails.
Custom From Email Address
Copying email notification templates from test to live
How to auto-fill customers' names in the email notifications?
Payment gateway options for Indian companies
Can I pass a Stripe Token to ChargeBee to create a subscription?
VAT info in Stripe
issue in subscribe
Recurring Payment Peru
How do I connect my bank to transfer my money made from my customers?
Direct payment deduction from debit card
How do you handle disputes?
gateway response time
See all 24 topics
Security & Compliance
What is 3D Secure? I wish to know more about PSD2 SCA and 3DS, where do I begin?
GDPR - How is Chargebee preparing for it?
How to test webhooks on staging which requires VPN
SAQ A rev 1.1 part 3a Approved Scanning Vendor
Accepted SSL certificates
Share your work