How to download a report of transactions with errors?

Modified on: Tue, 24 May, 2022 at 1:51 PM

Scope


How to generate a transactions report with error codes?


Summary


You can download the transaction report using multiple filters and one of them is Error codes by Navigating to  Logs > Transactions.  You can also download reports from Settings > Import & Export Data > Export Data > Transactions.


Solution


You can download the transactions report with Error codes & Error Text


1. Downloading reports from Logs:


Navigate from Logs > Transactions > Add filter -> Error Code is present. Then you can ‘Save filter’ for future reference. For more information Advance Filter Option.


Once done, you can click on ‘More Actions’ and click on ‘Export Transactions CSV’ to download the report. 



You can also download the report specific to the ‘Error Text’ option by using relevant filter. 



2. Downloading reports from Export Data:


Export transactions with error codes or error text


Navigate to  Settings > Import & Export Data > Export Data > Transactions > Error Code  is present> Export




Navigate to Settings > Import & Export Data > Export Data > Transactions > Error Text is present > Export




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