Scope

How to generate a transactions report with error codes?

Summary

You can download the transaction report using multiple filters and one of them is Error codes by Navigating to  Logs > Transactions.  You can also download reports from Settings > Import & Export Data > Export Data > Transactions.

Solution

You can download the transactions report with Error codes & Error Text

1. Downloading reports from Logs:

Navigate from Logs > Transactions > Add filter -> Error Code is present. Then you can ‘Save filter’ for future reference. For more information Advance Filter Option.

Once done, you can click on ‘Export’ and click on ‘Export as CSV’ to download the report. 

You can also download the report specific to the ‘Error Text’ option by using the relevant filter. 

2. Downloading reports from Export Data:

Export transactions with error codes or error text

Navigate to Settings > Import & Export Data > Export Data > Transactions > Error Code  is present> Export

Navigate to Settings > Import & Export Data > Export Data > Transactions > Error Text is present > Export

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