My customers have received payment notification emails but I have not enabled email settings on Chargebee. What’s going on?

Modified on: Mon, 26 Mar, 2018 at 11:15 AM

If you have enabled email receipts on Authorize.Net (Settings >> Transaction Response Settings >> Email Receipts) then your customers will be sent an email notification directly from the gateway. If you do not want Authorize.Net to communicate with your customers, uncheck the two Enable Email Confirmation boxes as shown in the screenshot below. 


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