Chargebee Support Portal
Create a support ticket
Check ticket status
Community
Login
Sign up
Enter your search term here...
Search
Email Notifications
Want to know more about Email notifications?
Category
Manage your Chargebee Account
Product Configuration
Customers & Subscriptions
Email Notifications
Localization
Payment Gateways
Hosted Pages
Invoicing
Taxes
Framework
Transfer Configuration
Security & Compliance
General Integration
E-Commerce Integration
Accounting Integration
CRM Integration
Chargebee Reporting
RevenueStory
RevRec
Retention
Chargebee APIs & Webhooks
Multi-Entity
Mobile Subscriptions
Internal Repo
Email Notifications
--Select Folder--
V1 Email Notifications
Other
Configurations
SMTP
Mergevar
Quote
Email Not Sent
V1 Email Notifications
How can I use a custom SMTP for our email notifications from Chargebee?
Is there a way to include a link to update the payment details in the email notifications (V1)?
Can I customize the email templates available in Chargebee?
Is it possible for me to send different email templates for dunning retries with the V1 emails?
I want email notifications to be sent to additional contacts other than my customer. Is this possible?
What’s the difference between Payment Succeeded and Invoice Receipt email notifications? Should I have both enabled?
How to add Plan/Addon/Coupon specific contents in the Invoice Receipt email?
Error - Less secure app, when setting up smtp.gmail.com
Other
Is it possible for me to send different email templates for invoice due reminders with the V2 emails?
How do I perform an operation in Chargebee without triggering the corresponding email notification to the customer?
Is there an option to copy the V2 email notifications from the TEST to LIVE site?
How can I change the from address of the V2 email notifications on my Chargebee site?
How can I change the signature of my V2 email notifications?
Is there a way to include a link to update the payment details in the email notifications (V2)?
Can I send out email notifications from Chargebee in any language?
How to get an email notification about a particular event?
SendGrid authentication changes - effective April 17th 2019
Why am I seeing an upgrade button, when adding an email notification?
How to add addons in bulk?
My customers are not receiving email notifications
Emails not being sent when manual changes are made to a subscription
Why am I getting the error “Cannot transfer Action emails module as there are some existing emails Scheduled to be sent”
What should I do with the “Review potentially fraudulent customers” email that I received from Chargebee
Send action email in a different language instead of the default customer’s locale
How can I prevent emails from Chargebee bouncing for my customers?
How can you resend a failed email?
How do I find out if emails have been delivered to the customer?
Will the customer be notified if the subscription is cancelled immediately?
How can I send payment link only to the customers subscribed without payment method?
Customise new revenue alerts
Does Chargebee send follow-up emails after the subscription is cancelled?
Error: Unable to send emails to this domain. Contact Support to whitelist this domain for email testing
Accessing Customer Information in Chargebee
How to enable subscription changes email notifications?
Is there a way to send a bulk email to all customers encouraging them to sign up to use the portal?
Add customer or subscription specific details in the email content.
How to see if an invoice sent by Chargebee has been delivered?
Subscription renewal reminder email shows incorrect (unchanged) upcoming subscription amount
Why is the request payment method URL link not considering the ‘=’ sign in the email notifications?
Can we download the HTML file for each of our email templates?
The refund amount in 'refund initiated' email shows value as zero
Resend E-mail option from the E-mail Logs is grayed out?
Why are the price details sometimes missing in the emails sent to customers?
Error: You have exceeded the character limit for the HTML field
What would be shown in the Summary of Scheduled Changes email section?
Emails sent out to the customers are getting bounced due to this error - “5.2.2 : user is over quota”. Why?
How to add discounted plan price value in email notification?
Configurations
How can we configure reminder emails when a subscription renews?
How to personalize the emails being sent to the customers?
How to configure multiple customer emails on the Chargebee site?
Can I add two email address in the master template?
How to configure emails for churning?
Can I receive a copy of all/specific email notifications sent to customers?
How to set up a reply-to email address in Chargebee?
How to configure and customise email notifications for internal purposes?
Can I design my own email template?
Emails fail due to SPF and DKIM settings
How do I stop getting the daily digest email?
Why can’t I remove an email ID from Sender profiles in Chargebee?
How to change the sender's address while sending action emails
How do we set up a payment reminder for failed payments?
Can I send a customised note on the email on subscribing to a particular plan?
How to add Pay Now link in emails?
Emails in Trial not working
Button to cancel subscription within email notification
You have xxxx left out of your daily quota of 2000 emails.
How to translate the signature in Email notifications?
I want to add the request payment method and subscription info to the cancellation follow-up email
What is the difference between Send Invoice email and Invoice Custom Email in email logs?
Why is the Pay Now button not showing up in the emails?
How to delete an email notification?
How to configure return/redirect URLs in the checkout flow of Quote Acceptance in Chargebee?
How to not send the cancel subscription emails to subscriptions that have a cancellation scheduled?
How to edit invoice emails?
How to edit OTP email template?
How to notify the subscription extension to customers on email notification?
Why does Standard email templates do not have email segmentation?
Office365- “Please check whether your email address is authorized/verified / blocked by your SMTP server” error
How to delete Segments created by deleted user in Chargebee?
Is it possible to disable the “Request Payment Method” email notification?
SMTP
When would I use my own SMTP Server instead of Chargebee's?
Error while configuring SMTP server settings
How to configure my own SMTP server?
Authentication Failure. Please check your SMTP credentials.
“Unhandled Error has occurred when trying to communicate with the mail server” while configuring the SMTP of AWS
Mergevar
How to use Merge(variable) Fields in Email notifications?
How to create the Merge(variable) fields in Chargebee?
How to change the date format of the mail merge fields in emails?
Renewal reminders mergevar-"Estimated charge on renewal"
Quote
How do I email a “Quote”?
Watch this space for articles regarding
Email Not Sent
How to check a bounced emails status on my Chargebee site?
Watch this space for articles regarding
×
Email Notifications