Chargebee Support Portal

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Manage your Chargebee Account

All you need to know to get started.

Category

Manage your Chargebee Account
Product Configuration
Customers & Subscriptions
Email Notifications
Localization
Payment Gateways
Hosted Pages
Invoicing
Taxes
Framework
Transfer Configuration
Security & Compliance
General Integration
E-Commerce Integration
Accounting Integration
CRM Integration
Chargebee Reporting
RevenueStory
RevRec
Retention
Chargebee APIs & Webhooks
Multi-Entity
Mobile Subscriptions
Internal Repo

Manage your Chargebee Account

Online Documentation and Integration Guide

Chargebee API's Documentation
How to find updates in Chargebee?
What are the different methods to integrate with Chargebee?
What gateways does Chargebee support?
Does Chargebee support recurring billing?
What is Chargebee?
What is the signup flow in Chargebee?
What are the Chargebee API limits?
Is stitch compatible with Chargebee v1 API?
What is the Summary Section in Customer details page?
What are the new UI enhancements on Leap UI?
What is the enhancement on all Index Pages on Leap UI?
Where is the quick action option in Leap UI?
What is the Jump to Section under Customer/Subscription details page?
What are the Sidebar improvements (Action Panel) on PC 2.0?
What are the improvements on the revamped item detail page on PC 2.0?
How can I export items with the import format on PC 2.0?
RevRec - Accounting Journal Posting

Chargebee Account related queries

What is an SPF Record and how do I add it?
Chargebee Signup, Email Verification & Account Claim Process.
How are invoice/credit note numbers set in Chargebee?
I am a Chargebee customer. How can I update my information (billing/account/payment) with Chargebee?
How can I change my Chargebee account password?
Can I use more than one payment gateway with Chargebee?
Can we change the organization address?
What is Chargebee's pricing?
How to reset the 2 Factor Authentication on my Chargebee account?
How to Enable New Features.
Error: "Your request was made in live mode but you are using a test card". How to switch to Test mode?
How do I cancel my Chargebee account?
Change existing domain name
Unable to accept invite due to unclaimed site
What server uptime does Chargebee promise?
I am not able to login to Chargebee app using the Edge browser
I created a second account with Chargebee accidentally, how do I delete it?
Can I allow my customers to delete their personal data from the self-serve portal?
Error: 'Access-Control-Allow-Origin'
“Wrong format” error while passing email id in checkout
How to switch between interfaces in the Chargebee site?
My Site name is not getting displayed in the Chargebee Dashboard
Account Hierarchy: Is there a limit to the number of child accounts I can add to a parent account?
Error: NetSuite request failed [This entity already exists]
How to stop receiving fraud monitoring email notifications from Chargebee?
What happens when the SMTP server is down?
How to create a second test site with Chargebee?
Why am I asked to set up an account when I am accepting an invite for my organisation?
How to send announcement to all the customers using Chargebee dashboard?
How can I remove an app or integration?
My one-time password isn't working.
What are the limitations of account hierarchy?
How to disable Account Hierarchy?
How to remove fraudulent tag from a customer?
Cannot change street address in the Business Profile‌
Chargebee login error 'Oops. Additional security token not passed! Please refresh the page and try again'
Invoicing a grand parent when account hierarchy is enabled
ERROR - The ownership cannot be transferred as the account has not been registered with the email address
How many team members can be added to Chargebee site as per the plan?
What is the physical location of data centers that Chargebee offers?
Error message:Upgrade to higher plan to use this API. Please contact support@chargebee.com
How to enable Account Hierarchy in Chargebee?
I am unable to login to Chargebee via "Sign in with Google". What should I do?
'No offer defined' - Chargebee Retention

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