I created a second account with Chargebee accidentally, how do I delete it?

Modified on: Mon, 13 Jul, 2020 at 2:00 AM

This article also covers

Can I have multiple Chargebee accounts?


Chargebee allows you to maintain more than one Chargebee site. If you wish to cancel one of them you can raise a cancellation request. Chargebee is a GDPR compliant and your account details will be deleted 90 days from the date of cancellation.

Note: To delete your account immediately contact Chargebee support

Warning: If you have an unclaimed site or your setup is not completed, you will need to "Complete account setup" before raising a cancelation. You cannot cancel an account in Chargebee without executing the "Complete account setup" step.

If you are a merchant/team member who has created a second account by mistake we request you to complete the account setup by providing a dummy site name and your account will be canceled at the end of the 14-day trial.

Related articles and Documentation

Unable to accept invite due to unclaimed site

Can I add additional users to my account?

Kirthiga is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.