I created a second account with Chargebee accidentally, how do I delete it?

Modified on: Mon, 13 Jul, 2020 at 2:00 AM

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Can I have multiple Chargebee accounts?


Chargebee allows you to maintain more than one Chargebee site. If you wish to cancel one of them you can raise a cancellation request. Chargebee is a GDPR compliant and your account details will be deleted 90 days from the date of cancellation.

Note: To delete your account immediately contact Chargebee support

Warning: If you have an unclaimed site or your setup is not completed, you will need to "Complete account setup" before raising a cancelation. You cannot cancel an account in Chargebee without executing the "Complete account setup" step.

If you are a merchant/team member who has created a second account by mistake we request you to complete the account setup by providing a dummy site name and your account will be canceled at the end of the 14-day trial.

Related articles and Documentation

Unable to accept invite due to unclaimed site

Can I add additional users to my account?

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