How do I cancel my Chargebee account?

Modified on: Fri, 14 Jul, 2023 at 4:44 PM

You can raise a cancellation request from your Chargebee app.

To cancel your Chargebee account go to user profile (bottom left corner)  -> Manage Account -> Select the subscription -> Click Cancel.

Only the owner of the account will have access to raise a cancellation. If you have a dedicated CSM/Account Manager, we highly recommend reaching out to them. If you have enabled your Live Chargebee site, you will need to access this page from your live site.

To Reactivate/Resume using our Chargebee account you can contact Chargebee support. 

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