Chargebee Help Center
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V1 Email Notifications
I want to configure my own SMTP settings. Is that possible?
Is there a way to include a link to update the payment details in the email notifications (V1)?
How can I use a custom SMTP for our email notifications from Chargebee?
I want to see all the emails that have been sent to a customer. Is that possible?
Can I customize the email templates available in Chargebee?
See all 12 articles
V2 Email notifications (Engage)
Is it possible for me to send different email templates for invoice due reminders with the V2 emails?
How do I perform an operation in Chargebee without triggering the corresponding email notification to the customer?
Is there an option to copy the V2 email notifications from the TEST to LIVE site?
How can I change the from address of the V2 email notifications on my Chargebee site?
How can I change the signature of my V2 email notifications?
See all 12 articles
Users & Roles
Changing Ownership of the Chargebee account if the owner is not present
Can the Chargebee account ownership be changed?
Can I add additional users to my account?
Access levels of different user roles in Chargebee
How would I know if the configured webhook URL in my Chargebee site is failing?
How to configure webhooks for Chargebee?
What kind of reports does Chargebee offer?
Can I filter my reports? Also, how to export data and lists in CSV format?
What time zone does Chargebee follow for updating reports?
How do I stop getting the daily digest email?
What is an Abandoned Cart?
See all 7 articles
How can I display the custom fields on the invoice?
Pre-filling/Passing custom fields to hosted pages (via Plan URL)
Can custom fields be displayed in the customer portal and checkout pages?
How to display custom fields to customers?
What is Meta Data?
What if I want more features in the Customer Portal?
How to edit the fields that appear on the hosted customer portal? Will it appear only in English?
Why users are not able to change their email addresses themselves on the customer portal?
Can my users edit their subscriptions or add addons using the customer portal?
Where do I see the feedback provided by the customer when cancelling a subscription from the customer portal?
See all 6 articles
Shipping Address and Labels
Can the shipping and billing addresses be displayed on the invoice?
How can I handle shipping charges using Chargebee ?
What bulk operations can I perform in Chargebee?
How can I import multiple coupons into Chargebee using Bulk operations?
Multiple Language Support
What are the default languages supported by Chargebee and how to configure them? How to add custom languages?
Default & non-default languages
How to translate the terms 'Invoice' and 'Paid' on an invoice?
How to download the language pack for Chargebee?
How can I change the base currency of my Chargebee site?
Can I create multiple sites under one Chargebee account?
How can I pass coupon directly to the checkout page, without the users having to enter it manually?
Is it possible to apply two coupons to the subscription?
Is it possible to reuse the ID of an archived coupon?
What are the types of coupons?
What are coupons sets
Security & Privacy
What is the GDPR in Chargebee?