I am unable to login to Chargebee via "Sign in with Google". What should I do?

Modified on: Wed, 20 Sep, 2023 at 5:47 PM


What do I do if I cannot login via Google on Chargebee portal?

Apart from Google Sign-In, how do I login to Chargebee?

Chargebee provides multiple sign-up and login options to ensure ease of access. If you cannot login via Google Sign-in, Chargebee provides the flexibility to sign in using the email address registered with Chargebee.

You need to click on 'Forgot Password' from the login page and send the reset link to your registered email address, and after setting up the password, you can login via Chargebee email and password, apart from Google Sign In.


Step 1: Click on the link to access the Chargebee login page. Please make sure you choose the correct region's data hosting centre.

Step 2: Then click on 'Forgot password' on the Chargebee login page.

Step 3: Enter your Chargebee registered email address and click on 'Send reset link'.

Step 4: A link will be sent to your registered email address. By clicking on the link, you will be redirected to the below page to set up your password.

Step 5: Once you set up the password, you will be redirected to the login page, where you can login via email and password, apart from Google Sign-in.

Resetting your password will not affect the Google authentication. You will be able to login via both email/password and the "Sign in with Google" option.

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