Change existing domain name

Modified on: Fri, 25 Feb, 2022 at 1:22 AM

This article covers 

Can I change my existing domain name to a new domain name with Chargebee?


Description


Changing the sub-domain name is possible with Chargebee, provided the domain name is available and not used by another account.

Changing your Chargebee domain name is a critical action as it would break any existing public links.


To change your Chargebee Sub-Domain, you can write to Chargebee Support (support@chargebee.com), with the preferred new domain name.

Example: https://OLD-DOMAIN.chargebee.com to https://NEW-DOMAIN.chargebee.com.


If your existing Chargebee site is in use (checkout is live for the public) you will need to schedule a time slot to change over the new domain for your LIVE site, to ensure all links to the checkout & portal are updated with the new sub-domain.


Note:  Only the registered owner can request the domain name change.
If you are using Custom domains this is optional.


Related articles and Documentation

How do I change my Chargebee domain name?

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
×