Change existing domain name

Modified on: Fri, 25 Feb, 2022 at 1:22 AM

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Can I change my existing domain name to a new domain name with Chargebee?


Changing the sub-domain name is possible with Chargebee, provided the domain name is available and not used by another account.

Changing your Chargebee domain name is a critical action as it would break any existing public links.

To change your Chargebee Sub-Domain, you can write to Chargebee Support (, with the preferred new domain name.

Example: to

If your existing Chargebee site is in use (checkout is live for the public) you will need to schedule a time slot to change over the new domain for your LIVE site, to ensure all links to the checkout & portal are updated with the new sub-domain.

Note:  Only the registered owner can request the domain name change.
If you are using Custom domains this is optional.

Related articles and Documentation

How do I change my Chargebee domain name?

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