You can configure your own Gmail account or any third party SMTP service in Chargebee. You'll need the following information to configure SMTP in Chargebee.

  • SMTP host name
  • SMTP port number
  • SMTP username
  • SMTP password
  • Encryption Type (SSL or TLS)

To configure, just go to Settings >> Customer-facing essentials >> Email notifications >> Change settings (under SMTP settings) >> Configure SMTP,  fill in the necessary details and click SaveAn example of a Gmail SMTP is below.


Username: <your-email-id>

Password: <your password>

Encryption Type: TLS

Port: 587

Note: Gmail has a daily limit for sending emails. You can learn more about it here.

Additional Information: Please make sure you subscribe to an encrypted and secure SMTP service in order to avoid any problems. Chargebee is not responsible if the third-party SMTP service gets compromised.