Why am I getting the error “Cannot transfer Action emails module as there are some existing emails Scheduled to be sent”

Modified on: Thu, 27 Aug, 2020 at 9:50 AM

This article covers 

Unable to transfer the email configurations

Error during email transfer


Summary


When the Clear Sandbox action is performed, at times specifically when action emails on the test site might freeze in a scheduled status with the error “Cannot transfer Action emails module as there are some existing emails Scheduled to be sent”. 


This error can be cleared with a back end action you can reach out to support@chargebee.com to fix the data inconsistency and unblock it. You can then retry the transfer configurations.


Related articles and Documentation

Transfer Configurations



S
Swetha is the author of this solution article.

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