Email Notifications Configurations

Office365- “Please check whether your email address is authorized/verified / blocked by your SMTP server” error

Modified on: Tue, 11 Jul, 2023 at 5:45 PM

This article covers 

Please check whether your email address is authorized/verified / blocked by your SMTP server

Office365 SMTP


Summary 


When you configure Office365 to be your SMTP provider, the below condition is to be met: 



The username that you have configured as part of SMTP settings in Office365, is the from_address that you have to configure in Chargebee. 


If the above criteria are not met, the SMTP error will persist, and prevent emails from being sent. 

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