Authentication Failure. Please check your SMTP credentials.

Modified on: Wed, 23 Jun, 2021 at 12:42 AM

The reason for "Authentication Failure. Please check your SMTP credentials." is mostly due to the credentials being not right. Ensure if the right credentials are used. As per the error, the credentials need to be correct for the configuration.


If the credentials are correct and you are still facing the issue, then try to generate a new API key on your Sengrid account, and pass the new credentials in SMTP server settings. Refer to this article to know more. 


M
Monica is the author of this solution article.

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