Emails in Trial not working

Modified on: Mon, 9 Aug, 2021 at 3:10 PM

If you are looking at sending an email when the trial begins then go to Configure Chargebee >Email notification > Onboarding emails and set up 'In-Trial subscriptions' email notification. 

If you are looking at notifying customers before trial expiry or trial start for future subscriptions then go to configure Chargebee > Email notification > Trial Management and set up the required email notification.

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