Can I send out email notifications from Chargebee in any language?

Modified on: Thu, 4 Jan, 2018 at 10:59 PM

Chargebee lets you change the text in the email notification template to a language of your choice and the email sent out to customers will render accordingly.


However, the merge fields in the email template will need to be the same and will not work if you change them to a different language. For example:- The mergevar {{customer.full_name}} should be added as it is and should not be changed based on language.


Please find below a sample Subscription activated email notification template in French:


Votre abonnement a été activé avec succès


Plan prénom : {{plan.name}}

Activation date : {{subscription.activated_at}}


S'il vous plaît garder cet email pour vos dossiers.


Assuming that your plan's name is Weekly magazine and the subscription is activated on the 19th of October, below will be the email content sent out for the above template:


Votre abonnement a été activé avec succès


Plan prénom : Weekly magazine

Activation date : 19-Oct-2016


S'il vous plaît garder cet email pour vos dossiers.


The mergevars {{plan.name}} and {{subscription.activated_at}} remain the same in English.


Note: We have now revamped our email notifications (V2) and with this version, the language translation is currently not supported. 

G
George is the author of this solution article.

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