Can my customers update their payment method information through the Chargebee customer portal?

Modified on: Sun, 25 Mar, 2018 at 11:59 PM

Yes, this is possible. 

Once they are in their portal account, they can update their Card details by selecting the 'Edit' option from under the Payment Method Information (V1)/ Payment Methods(V2) section in the portal. Screenshots below. 

Customer Portal V1

Customer Portal V2

If you're not using the Customer Portal, you can also email customers with a secure link asking them to update their payment details. This can be done using the Request Payment Method option on the customer details page. 

Here's more on that.

Rajesh is the author of this solution article.

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