Can my customers update their payment method information through the Chargebee customer portal?

Modified on: Sun, 25 Mar, 2018 at 11:59 PM

Yes, this is possible. 


Once they are in their portal account, they can update their Card details by selecting the 'Edit' option from under the Payment Method Information (V1)/ Payment Methods(V2) section in the portal. Screenshots below. 


Customer Portal V1




Customer Portal V2



If you're not using the Customer Portal, you can also email customers with a secure link asking them to update their payment details. This can be done using the Request Payment Method option on the customer details page. 


Here's more on that.

R
Rajesh is the author of this solution article.

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