Direct Debit payments aren't processed through Pay Now link

Modified on: Mon, 18 Oct, 2021 at 2:40 PM

Scope

Unable to process Direct debit payment using Pay Now link


Summary

Direct debit payments cannot be processed via Pay Now links. 

The Pay Now link in emails is for immediate payments while direct debit is not an instant payment method.

So a customer who has a Direct Debit payment method on file, should add a card/wallet to go through the Pay Now link successfully. 


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How to collect payments for unpaid invoices?

M
Monica is the author of this solution article.

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