This article covers
Transactions are failing with the error message: Zipcode Field required REFID
Error message: (300) The zipcode field is required REFID: XXXXXX
The error: The operation failed as the authorization transaction had returned an error. Error message: (300) The zipcode field is required REFID: XXXXXXX is being thrown by the NMI gateway.
Chargebee does not have direct integration with NMI. Instead, Chargebee uses Spreedly, a third-party card vault, to store the customer's card information.
We recommend you reach out to the NMI gateway team directly to get this sorted.