This article also answers:

  • Can I use Chargebee if I don't collect credit card payments?
  • Chargebee doesn't support any gateways in my country. How can I manage my payments with Chargebee?

Payments collected outside Chargebee (cash/check/wire transfer,etc.) are termed as offline payments. These can be easily tracked with Chargebee. 

For customers paying offline Auto Collection has to be turned OFF. On every renewal, invoices will be auto-generated in Payment Due state. On receiving the payment, just hit the Record Payment option on the invoice details page and the invoice status will move to PAID. More on this here.

When you don't have a gateway supported by Chargebee, you can let Chargebee take care of the invoicing and handle the payments on your end as discussed above.