Error: Charge failed E00027 Bill to Zip/Postal Code is Required. What's going on?

Modified on: Mon, 26 Mar, 2018 at 11:16 AM

Begin by checking your form fields: Account >> Settings >> Payment forms >> Form fields 

Authorize_Net 2.png

If any of the fields in your form fields page are marked ‘required’, Authorize.Net will not process payments without the information they solicit, instead it will generate an 
E00027 error (as shown in the screenshot below). To successfully charge customers using the Chargebee interface make sure the Zip Code box is not marked as required.   


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.