Error: The payment is blocked due to a high likelihood of chargeback

Modified on: Fri, 16 Jun, 2023 at 5:54 PM

Scope

We can't charge the due invoices of the customers who have more than one invoice that was disputed.

Error: The payment is blocked due to a high likelihood of chargeback


Solution 

The block is on Stripe's end. We're getting this error message directly from the gateway. To unlock or process the payments, you'd need to reach out to their support team directly.


This error: “The payment is blocked due to a high likelihood of chargeback”, you can learn more about this at https://support.stripe.com/questions/sepa-debit-chargebacks-faq and if you need assistance processing a payment please contact via https://support.stripe.com/contact/  for further information



Related Article
Chargebee Payments - Chargebacks raised by customer


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
×