How to charge a card before the next retry after a failed payment?

Modified on: Tue, 6 Oct, 2020 at 11:15 AM

Summary


In Chargebee, If there is a payment method on file for the customer, you can make use of the 'Collect Now' option available at the invoice level to collect payment from your customers.


Note:

1. The Collect Now option will not appear if there is no payment method on file.
2. You can also configure Dunning to let Chargebee automatically retry for payments.


Below is a screenshot for your reference,


Chargebee’s Leap UI: Invoices


Using the Collect Now option, you can collect full or partial payment for an invoice. 


Related articles and Documentation

Error: 2057 Issuer/Cardholder has put a restriction on the card. What’s going on? 
A customer has updated their card after a failed dunning attempt, what happens now?


K
Kirthiga is the author of this solution article.

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