Scope

How to configure Sofort via Mollie in Chargebee?

How does Sofort support recurring charges via the Mollie payment gateway?

Summary

Chargebee allows you to configure and process Sofort payments with Mollie seamlessly. This helps you reach a larger audience in Europe. To configure Mollie Sofort, you must have an account with Mollie and should have configured both SEPA and Sofort. This is because Mollie Sofort is generally used for one-time payments. In a subscription business, you will be charging your customers on a recurring basis. Therefore Chargebee handles recurring scenarios by converting the Sofort payment method to Direct Debit (SEPA) payment method. The first payment will happen via Sofort and all future recurring payments will happen via SEPA.

Contact support to enable this feature on your site.

Configuring Mollie Payment Gateway: Settings > Configure Chargebee > Payment Gateway > Mollie.

Configuring Direct Debit (SEPA): Settings > Configure Chargebee > Payment Gateway > Mollie > Enable Direct Debit (SEPA).

Solution

Please contact support to enable this feature on your site, once enabled follow the steps below. 

Step 1: Configuring Mollie Sofort

To configure Mollie Payment Gateway, refer to this link. If you have already configured it, open the settings page. You can do this by clicking Settings > Configure Chargebee > Payment Gateway > Mollie.

Step 2: Configure SEPA payments via Mollie

Complete the steps below to configure your Chargebee account to accept SEPA Direct Debit payments using Mollie:

1. To activate SEPA Direct Debit payment from your Mollie account, refer to this link.

2. After configuration, click Settings > Configure Chargebee > Payment Gateway > Mollie.

3. Select to enable Direct Debit (SEPA).

   

4. Select customers to whom you wish to display the direct debit payment method in the Checkout and self-serve portal. Select the necessary option from Display Direct Debit as a payment method drop-down list. Available options are:

   • All your customers - This option allows all your customers (including new customers) to pay via SEPA irrespective of whether the Allow this customer to pay via his/her Bank Account option is enabled on the customer's details page.
   • Customers with Direct Debit Enabled.

5. Click Apply to save your changes.

Note
1. SEPA is supported only in Chargebee's In-app Checkout and In-app Self Serve Portal.
2. There is a plan-based limitation for configuring SEPA in multiple gateways. To know more, visit our plans and pricing page.
3. Chargebee does not support SEPA Email notifications for Mollie as it is not a prerequisite for this integration.
4. SEPA is applicable only for payments made in Euro.

Enable Sofort (Recurring Via SEPA Direct Debit). You have now enabled Mollie Sofort.

Handling Recurring Payments

Mollie Sofort can be used to make the payment only once. Chargebee handles recurring scenarios by converting the Sofort payment method to Direct Debit (SEPA) payment method. The first payment will happen via Sofort and all future recurring payments will happen via Direct Debit (SEPA). Therefore, it is important that you inform your customers.

1. Chargebee allows you to send mandate creation and payment pre-notification from Chargebee. Ensure that you collect the email address of your customers if you wish to use this feature.
2. Note that this feature will not work if you are using in-app browsers.

Configure SEPA payments via Mollie

Complete the steps below to configure your Chargebee account to accept SEPA Direct Debit payments using Mollie:

1. Activate SEPA Direct Debit payment for your Mollie account. Read more about this here.

2. Login to your Chargebee site and configure the Mollie gateway.

3. After configuration, click Settings > Configure Chargebee > Payment Gateway > Mollie.

4. Select to enable Direct Debit (SEPA).

   

5. Select customers to whom you wish to display the direct debit payment method in the Checkout and self-serve portal. Select the necessary option from Display Direct Debit as a payment method drop-down list. Available options are:

   • All your customers - This option allows all your customers (including new customers) to pay via SEPA irrespective of whether the Allow this customer to pay via his/her Bank Account option is enabled on the customer's details page.
   • Customers with Direct Debit Enabled.

6. Click Apply to save your changes.

Handling Recurring Payments

Mollie Sofort can be used to make the payment only once. Chargebee handles recurring scenarios by converting the Sofort payment method to Direct Debit (SEPA) payment method. The first payment will happen via Sofort and all future recurring payments will happen via Direct Debit (SEPA). Therefore, it is important that you inform your customers.

Note
1. Chargebee allows you to send mandate creation and payment pre-notification from Chargebee. Ensure that you collect the email address of your customers if you wish to use this feature. 
2. Note that this feature will not work if you are using in-app browsers.

Checkout Flow

The steps below highlight the customer experience while using Chargebee's checkout to make payments via Sofort.

• During checkout, the customer selects Sofort as the payment method.

• The customer then enters the required information in the dedicated fields on the Billing and Shipping address pages.

• The customer confirms the mentioned details and clicks Pay & Subscribe.

• Upon confirmation, they are redirected to the bank’s page for authentication.
• Once the authentication is complete, they will be redirected to the merchant’s website where the checkout flow is initiated. The first payment will be processed via Sofort and a subscription will be created. The payment method will also be converted to SEPA to be used for all future renewals.