If a payment method is deleted in Chargebee, will it be deleted in Stripe?

Modified on: Thu, 30 Mar, 2023 at 5:44 PM

Scope

Are payment methods automatically deleted in Stripe?

If a customer deletes a payment method in Chargebee, will it be deleted in Stripe automatically?


Summary 

The payment method is deleted in Stripe (gateway), only after 7 days of the payment method being deleted in Chargebee.



Solution
If a customer deletes a payment method in Chargebee on March 15, 2023, the payment method does not immediately get deleted from the gateway. Chargebee has a delayed deletion logic, wherein if a customer deletes a payment method in Chargebee, on March 15, 2023; then the payment method will be deleted from Stripe, 7 days later- on March 22, 2023. 

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