Scope

Transactions are failing with Customer Profile ID or Customer Payment Profile ID not found error - Authorize.net

Solution

 'Customer Profile ID or Customer Payment Profile ID not found' is being relayed from the Authorize.net platform. 

This error is thrown from the Authorize.Net gateway. For more details, please refer below:

https://developer.authorize.net/api/reference/responseCodes.html?code=E00040

The cause for this error is explained in this doc:

https://support.authorize.net/knowledgebase/Knowledgearticle/?code=000001206

We recommend getting in touch with the Authorize.net support team and they should be able to help you with a permanent fix for this. 

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