Cancellation & Reactivation

Can I reactivate a cancelled subscription?
Yes, you can reactivate a canceled subscription using the Reactivate Subscription option (screenshot below) from the Actions panel in the Subscriptions det...
Sat, 24 Feb, 2018 at 9:30 AM
Can I reactivate a subscription by keeping the original term dates of the subscription in place?
This article also answers: Is it possible to offer a trial period when reactivating a cancelled subscription? ----------------------------------------...
Wed, 7 Nov, 2018 at 8:08 PM
What happens when I schedule a cancellation?
When a subscription is cancelled, all renewals will stop and the subscriptions will move to a "Cancelled" state.   A subscription can be cance...
Thu, 17 Jan, 2019 at 12:52 PM
Will customers get notified of a manually scheduled cancellation?
This article covers: Email notifications for scheduled cancellation Subscription Cancellation -  a subscription can cancel in two ways: automatic...
Mon, 15 Apr, 2019 at 4:01 AM
How do I cancel a subscription in Chargebee?
This article also answers: Is it possible to schedule a cancellation for the next renewal?  Will the customer be charged during cancelation when I schedu...
Thu, 16 Aug, 2018 at 9:47 AM
What's the difference between the subscription created, subscription activated and subscription started events?
The subscription details page contains the subscription timeline. Here's what each event under the timeline means. Sign up on(S...
Sun, 10 Feb, 2019 at 4:32 AM
How do I configure refunds during cancellations?
This article covers: Handling refunds and credits on cancellation Chargebee allows you to configure how Chargebee should automatically handle refund...
Tue, 23 Jul, 2019 at 1:25 PM
Is it possible to create a subscription in the Canceled state?
Though you can create subscriptions in Trial, Active and Future states, it is not possible to create a subscription in the Canceled state. However, below ...
Fri, 10 Aug, 2018 at 8:27 PM