I can't schedule a cancellation 2 years from today. Why is this happening?

Modified on: Wed, 7 Oct, 2020 at 8:25 AM

This article covers 

When I schedule a Cancel Subscription it returns with an error

What’s the maximum duration that can be set to schedule a cancellation?


Summary


In Chargebee, you can cancel subscriptions on a specific date by setting the exact date and time of cancellation (using the Cancel on a specific date option)

However, this setting applies only when the date of the scheduled future cancellation is less than or equal to 365 days. If the specified future date exceeds 365 days then, you may observe the error“There are errors while submitting” on the subscription cancellation page.



Related articles and Documentation

How do I cancel a subscription in Chargebee?

What happens when I schedule a cancellation?

K
Kirthiga is the author of this solution article.

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