Knowledge center

Cancellation & Reactivation

• Expected execution of subscription cancellation reason codes
• Can I update or make changes to a canceled Subscription?
• Error : Cannot schedule cancellation beyond subscription end date
• Why I'm getting an error 'Subscription cannot be updated as it is scheduled for cancellation at end of current term'?
• I want my user to reactivate the canceled subscription from Portal
• Error: Reactivate from date should be in past
• Error: Reactivation date is incompatible with plan terms
• How to prevent the subscription cancelled due to no card reason and avoid churn?
• Error: Scheduled date for changes occurs beyond the permissible duration