Knowledge center

Subscription Management

Subscription Management

• My customer is unable to edit coupons in an “in-trial” subscription
• When does a subscription cancel in Chargebee?
• How to cancel subscriptions with an unpaid invoice?
• Is it possible for Chargebee to track customer’s service usage with Metered Billing?
• My customer has added a payment method but they are not being charged automatically for payments. Why is this happening?
• Will a new plan price affect the existing subscriptions?
• What happens when Auto collection is switched OFF at the subscription level?
• How to differentiate a subscription that is canceled within the trial period or after activation?
• How can I make a subscription change immediately and pay later,using the customer portal?
• How to move a subscription from one customer to another?