I am not able to change the price of an existing subscription.

Modified on: Sun, 6 Sep, 2020 at 7:31 PM

This article covers 

I need to update the price in the subscriptions. But I cannot find the option under Change subscription. What am I missing?


Summary


In Chargebee, you can use the Price Override feature to handle customer-specific pricing for their subscriptions. If you are unable to see the edit pricing option for subscriptions, ensure you enable the Allow Price Override option under “Billing LogiQ”.



Note:
1.Price overriding is only allowed for plans/addons that have a flat fee or per unit pricing model
2.Prices of plans and add-ons cannot be overridden via the Hosted pages and Customer portal
3.Coupon value cannot be overridden


To enable price override for your Chargebee site, navigate to Chargebee Dashboard,

> Settings 

> Configure Chargebee 

> Billing LogiQ 

> Allow Price Override


Once you enable this, you will be able to see the Unit Price under Change Subscription.



To know where to override the prices for your products, refer to this document.


Related articles and Documentation

Will a new plan price affect the existing subscriptions?

K
Kirthiga is the author of this solution article.

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