Chargebee Support Portal

Scope I want to add the request payment method and subscription info to the cancellation follow-up email Why the cancellation follow-up email is not confi...

Scope What is the difference between Send Invoice email and Invoice Custom email in Email logs? What is send invoice email status? What is invoice custom...

This article covers  Why is the Pay Now button not showing up in the emails sent to the customer? Summary The Pay Now button is customized to an em...

This article covers  How to delete an email notification Remove email notification How to disable the welcome email notifications sent to my customers on...

This article covers  Quote acceptance link validity Set accept quote link’s validity Solution As we know, you can include the {{quote.accept_quote_l...

Scope Do not send subscription cancel emails to subscriptions with scheduled cancellation Solution  This can be done using the Email Segmentation f...

This article covers  How to edit invoice emails in Chargebee? Summary   For editing email notifications sent out automatically on invoice generation, ...

This article covers  Editing template of OTP email Solution You can edit the email content for OTP email, by going to: Settings > Configure Charge...

Scope I have extended the subscription’s billing date. How to add a Subscription renewal date in the email for this? Why my customer does not receive an ...

This article covers Why do Standard email templates not have email segmentation? Why can't I add a segment for the Request Payment Method Update email...