Knowledge center

Cancellation & Reactivation

• I can't schedule a cancellation 2 years from today. Why is this happening?
• View/ Export cancellation reasons - reason codes.
• How to retain credit on subscription cancellation?
• My custom reason codes are not showing up during the subscription cancellation process.
• How to send an email notification with a link to update the billing address?
• Expected execution of subscription cancellation reason codes
• Can I update or make changes to a canceled Subscription?
• Error : Cannot schedule cancellation beyond subscription end date
• Why I'm getting an error 'Subscription cannot be updated as it is scheduled for cancellation at end of current term'?
• I want my user to reactivate the canceled subscription from Portal