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Solution home Taxation

EU VAT

What is the difference between ‘zero-rated’ and ‘exempt goods’?
This article covers: Is 0% a valid tax rate of VAT? 0% tax rate is a valid tax rate which is used by some countries(primarily in the EU region) to d...
Tue, 5 Mar, 2019 at 11:53 AM
My company is incorporated in a Non-EU country, do I have to charge EU VAT for customers from the European Union?
If your business sells physical goods as a Non-EU member, you should be aware of the following VAT rules. The import VAT is calculated as a per...
Fri, 23 Aug, 2019 at 6:53 PM
Can I exempt selected customers from paying taxes?
You can exempt certain customers from taxes in Chargebee.  1.Navigate to Subscriptions > Customer 2. Click on the particular customer you want to ...
Tue, 16 Apr, 2019 at 2:03 AM
Can I configure taxes for both B2B and B2C?
By default, Chargebee applies VAT to all customers based on their location(B2B and B2C alike).  For the EU region, the B2B customers can be identif...
Fri, 1 Mar, 2019 at 8:17 PM
[Message] This customer's location couldn't be validated as required for compliance with the new EU VAT 2015 rules. Subscriptions for this customer will cancel upon renewal if the required information isn't updated.
Why am I seeing this message? Chargebee performs location validation on digital services for customers as per EU VAT Rules. This is to ensure that the...
Mon, 5 Aug, 2019 at 12:35 AM
Subscription canceled due to EU VAT compliance
Error - "This customer's location couldn't be validated as required for compliance with the new EU VAT 2015 rules". According...
Tue, 5 Mar, 2019 at 11:31 AM
How to Edit the Tax Rate for one individual EU country
When you add the EU region under the tax settings, Chargebee adds the default tax rates for all its 28 member countries.   To edit/delete the tax rate f...
Thu, 17 Jan, 2019 at 4:54 PM
I haven't registered for VAT MOSS. How can I display my company's VAT number on the invoices?
To display your company’s VAT number on your customer’s invoices, you can add it under your account’s tax settings(Settings > Configure Chargebee >...
Tue, 5 Mar, 2019 at 11:32 AM
Update your EU VAT number in Chargebee to avoid being charged EU VAT in your invoice
If the business or organization address in your Chargebee account is based in the European Union, you will be charged an additional EU VAT in each invoice. ...
Fri, 27 Jul, 2018 at 7:09 PM