Chargebee Support Portal

This article covers  I want to switch between the new and old UI in Chargebee. How to do this instantaneously? Can I go back to using the Classic UI or ra...

This article covers  I am logged in as the owner of the Chargebee site but my details are not getting displayed in the Dashboard. How to fix this? My one ...

Summary Chargebee's Account hierarchy feature allows you to map the organizational structure of your customers by the line of business or geography....

Summary You may experience this error if new customer records are created in Chargebee for the existing customers in Netsuite. To resolve this error...

This article covers  Is it possible to stop fraudulent emails sent out to a full group of people? I want to disable fraudulent emails that I receive daily...

This article covers  What happens when my SMTP server is having downtime issues? Summary When your SMTP servers have downtime issues, Chargebee kee...

Summary There are plenty of instances where you might prefer to create additional Chargebee sites. This can be easily done by using the sign-up flow in the...

Summary: When you are accepting an invitation to an existing Chargebee site, you might be directed to set up a new Chargebee account. This happens when ...

This article covers  How to send an announcement to a specific group of customers based on criteria? How to send manual emails to customers? Where to fin...

Scope I want to remove a third-party integration I want to disconnect an integration from my Chargebee account.  You can remove third-party integra...