Maximum number of days for Pause Subscription

Modified on: Mon, 30 Jan, 2023 at 2:54 PM

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Is there an option to increase the maximum no. of days a customer can pause the subscription?



There is an option to set a 90-day maximum limit to pause a Subscription. There is no way this can be overridden in the backend as well. This is the defined amount. This is due to logs being stored only for 90 days. 

As a workaround, you can do either of the following: 

1. Use Pause Subscription API by passing the resume_date

2. Choose Pause Indefinitely from Admin Console/Chargebee UI and set the resume date or resume manually.

Related articles and Documentation
What happens to Subscription & Other entities once Subscription is paused
Extend Pause date

Pause Subscription 

Pause Subscription API


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