When is the next billing date for my customer?

Modified on: Mon, 28 Sep, 2020 at 11:34 AM

This article covers 

Where can I view the next billing date in Chargebee?

When my customers will be charged for a recurring subscription?


Summary


In Chargebee, the renewal of the subscription or the next billing date depends on your customer’s plan's billing frequency and date/time of subscription activation. The billing date/time is a subscription specific attribute.


Day based billing: If you have configured a monthly plan, then your subscription will renew on the mid-night on the date on which the monthly renewal starts. 


Milli-second based billing: If you have configured a monthly plan say on 1st Jan, 15.00.00 hrs, then your subscription will renew on 1st Feb, 15.00.00 hrs.


Info: If your billing date is on the last date of the month you will be charged on every last date of the following month.


For example: If your billing date is on 31st August, your next billing date will be on 30th September relatively 28th/29th in February.


In the case of a plan with No Trial


Date of Subscription start: 1st September 2020, 9:00 AM IST

Date of renewal: 1st October 2020, 0:00 AM IST (midnight)


However, if you have a Trial configured in your plan (For example 10 days trial period) then,


Date of Subscription creation and trial start: 1st September 2020, 9:00 AM IST

Date of trial end: 10th September 2020 23:59 PM IST

Date of Subscription activation: 11th September, 2020 0:00 AM IST (midnight)

Date of renewal: 11th October 2020, 0:00 AM IST (midnight)


You can see this information on the respective subscription's page in Chargebee. Here is a sample screenshot for your reference:




Also, refer this document to get more insights on subscription status and billing.


Related articles and Documentation

How to get the next billing date of a subscription?

Changing the billing date to a different date

K
Kirthiga is the author of this solution article.

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