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Can the next billing date be changed in a subscription?



The ‘Next Billing Date’ of a subscription is the date on which the subscription is scheduled to renew. This date depends on the subscription activation date and the billing frequency of the subscription plan.


You can view the next billing date and amount on the Subscription details page under the Subscription Info section as in the screenshot below:


 



How to Change the next billing date?


You might want to delay the billing date or the renewal date of a subscription if the customer didn’t utilize your service for that month or term or if they are going on a vacation. To change the next billing date of the subscription, you can use the “Change Next Billing” button on the actions panel of the subscription details page as in the screenshot below:




Note:

  1. You can also apply Prorated credits or charges for the adjusted period, this will be calculated automatically by Chargebee. You can enable the “Prorate Charges” checkbox with the Change Next Billing option.



  1. Calendar BIlling - When a pre-set billing date is present for a customer, the next billing date of the subscription can be shifted only by a week/month based on the subscription period. 



If you’re using our APIs:


The Retrieve a Subscription or List Subscriptions API can be used to view the subscription’s billing details.

The next billing date of a subscription can be changed using the Change Term End API.



Related articles & documentation:

Subscription next billing date

Change next billing for multiple subscriptions