Knowledge center

General & Configurations

• How to use the rules editor to create an Audience in Chargebee Retention?
• I am getting the “Field name must start with a 'custom.' prefix” error while setting up custom field mapping on my Retentions account. How can this be fixed?
• I created an Audience in my Retention account, but the right page is not loading on triggering cancellation. Why?
• Navigating the Chargebee Retention settings page
• Navigation to the dashboard in Chargebee Retention
• Offer Goals, Layouts and Actions in Retention
• Quick installation of Chargebee Retention in 3 steps
• Reporting on Experience/Page Performance in Retentions
• Reporting on Fields in Customer Pages - Retentions
• Reporting on Offer performance -Retention