How can I refund the refundable credits available for a customer?
Just click on the refundable credits and then the credit note. You will now see a Refund option (on the right panel). Hit this and enter the amount you'...
Mon, 17 Sep, 2018 at 8:52 PM
How can I add or deduct promotional credits for customers?
There are two ways of doing this -  Via Admin Console (Chargebee app) Go to Subscriptions >> Customers. Find the customer using the search opti...
Wed, 14 Mar, 2018 at 4:17 AM
Why isn’t the promotional credits applying to my customer’s invoice?
This article covers  Do promotional credits apply to one-time charges? When do promotional credits apply to metered based billing? Summary Promoti...
Tue, 9 Jun, 2020 at 11:40 AM