Knowledge center

Credit Notes

• Unable to create credit notes for payment due invoices
• How can I add or deduct promotional credits for customers?
• How can I refund the refundable credits available for a customer?
• If I change the next billing date/time, on what basis is the charge/credit per time-unit calculated?
• What are the actions that can be performed on a refundable credit note?
• How to view/ export refund reason codes.
• How to update the credit note line items service period as on invoice billing period?