Why coupon redemption count is more than the coupons actually applied to the Subscription?

Modified on: Mon, 19 Dec, 2022 at 4:48 PM

This article covers 

Difference between coupon redemptions and applied numbers


When you check the redemption count of a coupon 

And when you check in the Subscription index page 

The values may not match. It would be that the redemptions count is more than the number of subscriptions that the coupon applied to.

That is because there are cases in which a Subscription_Change is scheduled to happen at a future date and the coupon must have been applied that would come into effect when that subscription change occurs. So technically, the coupon has been redeemed, but currently, it is not showing in the Subscription.

Related articles and Documentation


What is included/excluded in the MRR calculation?

How to find out the list of coupon code‌s redeemed by the customer?

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.