Is it possible to have Consolidated Invoicing only for specific customers?

Modified on: Tue, 6 Sep, 2022 at 1:15 PM

Scope

Is it possible to have Consolidated Invoicing only for specific customers?

How to consolidate invoices for a customer?

Do we have an option to disable consolidating invoices only for a few customers?


Summary

Chargebee allows you to manage preferences of consolidated invoicing in site-level settings. You need to disable Consolidate invoices for all customers from Settings > Configure Chargebee > Consolidated Invoicing with an exception of overriding this feature at the customer level which enables you to specify Consolidated Invoicing only to specific customers. 


Solution

Navigate from Settings > Configure Chargebee > Consolidated Invoicing. On the Consolidated Invoicing page, perform the following steps:

Consolidate invoices for all customers, disable this feature and you must allow overriding for individual customer records via the Chargebee interface, by toggling this option as displayed below.



Using Chargebee's User Interface

To customize the consolidated invoicing settings for specific customers, follow these steps:

  1. Click Customers and go to the details page of the customer record.

  2. Click Edit Customer > Consolidated Invoicing drop-down, and select one of the following:

    • Use Site Default: Assume the same setting as the one set for the site.

    • Always Consolidate: Enable consolidated invoicing for the customer regardless of the site setting.

    • Never Consolidate: Disable consolidated invoicing for the customer regardless of the site setting.

On selecting any of the last two options, the details page for the customer shows the current setting.

Using API

You can also enable/disable consolidated invoicing for a customer via API.


Note: Refer to this link to know more about Impacts of Consolidating Invoices

Refer to this link for more information.


Related Articles

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I have Consolidated invoicing enabled, but my new subscriptions are invoiced separately. Why is this happening? 

Why are my invoices not getting consolidated?  

Consolidated invoicing set up with Account hierarchy 

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