How to export customers data of all active subscribers?

Modified on: Mon, 22 Aug, 2022 at 4:33 PM

Scope

Report of a list of all our current subscribers with their names and email address.

How to download reports of specific subscriptions?


Summary

We can download the subscription data from Subscription Index Page and from Export Data Page. You can also export it via API.


Solution

Export Subscription data via UI:

 I. Subscription Index Page

Go to Subscription Index Page and you can download the report using Advanced Filter Options from 'Filter List'. Click on All Subscriptions > Active And Non Renewing.


You can also use multiple filters if required and then you can click on More Actions and download it using Export Subscription CSV.



II. Import & Export Data:

Navigate to Settings > Import & Export Data > Export Data > Subscription > Select criteria to export.

You can download the report for current subscriptions that include the Active, Non-Renewing statuses. You can choose the subscription statuses from 'Status > Includes > Active, Non-Renewing'. You can also include other statuses such as Trial and Future as per your business requirements. 

You can 'Preview' the data and 'Export' as a CSV file. 

                                  

Once the export is initiated, it will be downloaded automatically on your device also this exported report will be available in Chargebee for the next 14 days under Settings > Import & Export Data > Export history.



The downloaded zip file will have multiple files as per the entities shown below. 

The Subscription.csv file will have the list of subscriptions with the Customer ID, Customer Name, and Customer email address. 

Export Subscription through API:

You can use the Export Subscriptions API and find the relevant parameters to export subscriptions by the status mentioned below.

Relevant Parameters:
subscription[status][operator]: Current state of the subscription
Supported operators : is, is_not, in, not_in
Possible values arefuture, in_trial, active, non_renewing, paused, cancelled

Example  subscription[status][is] = "active"


Related Articles:

Bulk upload subscriptions for an existing customer

How to create a plan with multiple currencies and billing frequencies?

How to reactivate subscriptions in bulk?


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